Safeguarding Training

Dudley (CYPF) Network


There are now places available on the forthcoming training “Fabricated & Induced Illness and Safeguarding Children” to be held on 9th September.  For further details, please use the link provided.  A booking form is attached for completion and return should you wish to book a place on this course.

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Seven Deadly Sins [2] Misinformation @DudleyCVS @NCVOVolunteers #wiseupwednesdays

sds -2Our second deadly sin is MISINFORMATION. Muddied messages and potential volunteers are definitely not a good thing, particularly when promoting volunteer roles.

Honest advertising and recruitment materials are essential when recruiting volunteers to ensure you get the right match for your role and organisation. When a volunteer is looking at your advert, they will be able to see if the role is right for them or not, giving them an opportunity to see if they have the right skills. You can always send them out a more detailed role description and the more information you give them, the better.

Your adverts don’t have to be lengthy, concise is good, but they need to have some basic information, so when you are putting together your materials, ensure you cover at least some of the following. If you can’t fit it all in the advert, why not give a weblink for more info?

Role title

Say what it is – don’t just put ‘volunteer’. After-school group leader, sports coach, befriender, treasurer, driver, carer… Do you need to use the word ‘volunteer’ at all?


Why this role is important – what difference does it make?

What the volunteer will be doing?

Describe the main tasks/activities of the role:

  • Will it involve working on their own, or as part of a team, or assisting someone else?
  • What does it involve – e.g. travel, caring, manual work, organising, assisting, leading, teaching, customer service, computers, fundraising, arts, sports…? Indoors or outdoors?
  • What are the specific tasks?
  • If the role involves direct work with service-users/customers, give relevant information about their needs.

Skills, experience and qualities needed

Be clear and realistic about the minimum level of skill/experience required to start this role, (e.g. a community transport driver might need a clean driving licence and good people skills).

Although it might be tempting to compile a long list of the qualities of your ‘ideal’ volunteer, try to focus on what’s really important to get them started in the role.  For example, asking that people have a commitment to your aims and objectives at this stage (when they barely know what you do) could be quite off-putting to someone who’s only just heard of your organisation. Commitment will develop if volunteers are valued and treated with respect.  If the role is suitable for absolutely anyone, say so. Consider what support you could offer to help people develop once in the role.

When and where

  • Times/days needed – what days, what time of day, how often, how much flexibility is there?
  • Where will the volunteer be based? Is this different from the main organisational address? Will they work from home?

Support offered

Give information about expenses, induction and training, supervision/line management, insurance cover etc.

What they could get out of it

What are the benefits of volunteering with your organisation? E.g. job satisfaction, a supportive environment, training, learning new skills, using existing skills, chance to get out in the fresh air, meet new people, be part of something worthwhile…

Other information

Do volunteers need to be able to commit to a certain level of training?  Will they need to register with the Vetting and Barring Scheme because this role is ‘regulated activity’ (from July 2010)? What is involved in your application/selection process?

What to do if you’re interested

Contact details of a named person – give more than one method of contact.  Explain the process – what will happen next?

I need help!

The Volunteer Centre can help you with any area of good practice when involving volunteers, so please get in touch or 01384 573381 and ask for Eileen

Huggable Book of Volunteering Stats or Why a Kiddie Pool Can’t Explain the Ocean

I love this post [as always ] and I think it’s so true! Volunteer Managers can’t log half of what they do – the soft stuff that’s so important in a volunteer programme. Stats don’t reflect half the things I do, so it looks like I spend my time filing my nails and swigging coffee. Got to share this one!


kiddie pool

“Stats, reports, time management sheets, I’m sick of all of them,” Clara lamented. “None of these truly depicts my day. When I include activities for volunteer retention on my day book, the entries look so superfluous. Unless I write paragraphs as to why spending time with a volunteer is necessary to retain them, it just sounds like I’m having a coffee break all day.” Clara laughs, “sometimes I think I’m just viewed as a caffeine junkie.”

Yes, stats,  the way we justify our actions. If you, like I, have struggled with showcasing the complex work involved with attaining, training and retaining volunteers, you feel Clara’s pain. Volunteer managers everywhere keep stats on all sorts of activities-impact, volunteer retention, volunteers trained, return on investment (ROI), clients served, events staffed, recruitment efforts, etc. We include anecdotal stories, quotes, pictures and anything else to illustrate the impact of our volunteers on organizational missions…

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Safeguarding Training

Upcoming Safeguarding Training dates for you – thanks to @Nickiburrowscvs for sharing

Dudley (CYPF) Network


There are now places available on the following forthcoming courses within the Domestic Violence and Abuse training programme for 2016/17.  For further information, please see the attached brochure.  The Eventbrite links should be used to book places on the training courses.

Domestic Violence & Abuse Level 1

22nd September, 9.30-12.30, Saltwells EDC

Domestic Violence & Abuse Level 2

22nd September, afternoon session, Saltwells EDC


18th August, 9.30-4.30, Cedar Centre

23rd September, 9.30-4.30, Saltwells EDC

Forced Marriage, Honour Based Violence & Female Genital Mutilation

29th September, 9.30-4.30, Cedar Centre

Stalking & Harrassment

3rd August, 9.30-4.30, Saltwells

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Learning to use Facebook Live at a Social Media Surgery

Digital Dudley

Having been helped at a Social Media Surgery a year ago to set up her first social media account for a local support group, Linda has been a regular at Halesowen Social Media Surgery. Linda quickly got to grips with Twitter, however figuring out how best to use Facebook for the group took a little while. There are differences between Facebook Profiles, Pages and Group which need thinking through. Steph Clarke has written a really useful post about this which I’d recommend if you are thinking of using Facebook for a local group or organisation.

At last month’s surgery, Linda came along asking about what other social media she should be using, beyond Twitter and Facebook. We had a look at the great content Linda had been sharing through Twitter and Facebook, and I thought that the next challenge perhaps wasn’t something else, but rather looking at what Twitter and Facebook could…

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