Public Health England launches updated Psychological First Aid (PFA) digital training module, aimed at all frontline and essential workers and volunteers. @WeAreBCR

The course aims to increase awareness and confidence to provide psychosocial support to people affected by COVID-19. PFA is globally recognised training in emergency situations and PHE has developed this new course as part of its national incident response, and in partnership with NHS England, Health Education England, FutureLearn and E-Learning for Health.

The course is free, and no previous qualifications are required. It takes around 90 minutes to complete and is also available in three sessions for the learner to complete at their own pace.
By the end of the course, outcomes will include:

• understanding how emergencies like the COVID-19 pandemic can affect us,
• recognising people who may be at increased risk of distress, and
• understanding how to offer practical and emotional support.

How partners can help

As well as considering how this training might be useful in your own organisation, Public Health England would be grateful if you could promote the launch of the training via your own channels and networks from today. Some suggested text for newsletters and tweets is included in the attached annex, which can be tailored to organisations.

If you have any questions about this activity, please contact

Steve Corton
Health and Care Partnership Manager – West Midlands Better Care Fund Lead
Operations and Delivery Directorate
NHS England – Midlands
St Chads Court | 213 Hagley Road | Birmingham | B16 9RG

Mob: 07713 795 776

For the latest BCF news and information, visit the Better Care Exchange. Request to join via email to

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