A brilliant post, which sums the issues many volunteer managers face to do their job well and the misconceptions other people assume!
Suki is an events coordinator and part-time volunteer manager.
She says, “I work hard, oftentimes 50 to 60 hours a week. I treat the volunteers as essential team members and make sure they are respected. I have a better than average return rate as my volunteers come back time and time again to help with events.
My supervisor, Ellen just conducted my yearly review. One of my areas to work on was follow-up. I was shocked. I follow-up with each and every volunteer. I follow-up with vendors, locations, donors and staff. I asked her where that “needs improvement” came from and when pressed, she said it was because one of our managers overheard a group of volunteers mention that they weren’t sure which assignments they had at an event last year. I told Ellen that the banquet manager had changed a few things last-minute and that I was sorting it out…
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