I love this post [as always ] and I think it’s so true! Volunteer Managers can’t log half of what they do – the soft stuff that’s so important in a volunteer programme. Stats don’t reflect half the things I do, so it looks like I spend my time filing my nails and swigging coffee. Got to share this one!
“Stats, reports, time management sheets, I’m sick of all of them,” Clara lamented. “None of these truly depicts my day. When I include activities for volunteer retention on my day book, the entries look so superfluous. Unless I write paragraphs as to why spending time with a volunteer is necessary to retain them, it just sounds like I’m having a coffee break all day.” Clara laughs, “sometimes I think I’m just viewed as a caffeine junkie.”
Yes, stats, the way we justify our actions. If you, like I, have struggled with showcasing the complex work involved with attaining, training and retaining volunteers, you feel Clara’s pain. Volunteer managers everywhere keep stats on all sorts of activities-impact, volunteer retention, volunteers trained, return on investment (ROI), clients served, events staffed, recruitment efforts, etc. We include anecdotal stories, quotes, pictures and anything else to illustrate the impact of our volunteers on organizational missions…
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