But What Are The Values?


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When Amar answered the ad for a volunteer coordinator, he was certain that he could fulfill the stated requirements. “It was pretty straightforward,” he said, “and although I had not managed volunteers previously, I did have experience in non-profit work. So, I applied and was hired. I worked there for four years, and now, when looking back at that recruitment ad, I wonder why they included along with all the skills required, the phrase, ‘and uphold the values of the organization’. In retrospect, I left that job because I came to really wonder what their values were.”

Amar continued, “our mission was very clear. Our service delivery was excellent. Recruiting and training volunteers was going well and I felt that their contributions were generally regarded as meaningful. But internally, our organization was a mess. People routinely stabbed one another in the back. The CEO practiced rampant favoritism, set exclusionary…

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