– Listening volunteers, offer confidential support to our callers who may be distressed, despairing or have feelings of suicide, by ‘phone, text, e-mail or face-to-face.
– Listening volunteers have to be aged 18 or over, complete a DBS check and attend training where they will learn how to apply effective listening skills, how to question gently and encourage people to share how they are truly feeling. They do not offer advice or counselling but do give callers an opportunity to discuss their concerns, safe in the knowledge that we will not judge them and anything they say remains confidential.
– Volunteers always work with another volunteer within a supported structure and typically each volunteer will do one duty each week, usually lasting between three to four hours. As Samaritans offers a round the clock service, these duties are available during the day, weekends, evenings and nights. Data and experience indicate that late evening and night times are when our callers need us the most.
– No specific qualifications are needed as we offer extensive training and mentoring to ensure volunteers are able to take on the role.
– Volunteers may claim expenses, including travel.
Volunteer must be 18 or over.
Good communication skills, sympathetic, good listener.
FOR MORE INFO OR TO APPLY please contact: