5 reasons I love the way West Midlands Fire Service do digital

an inspiration to us all … I follow their streams too and Neil Griffiths is always speedy at responding and commenting to anything we put out there.

Digital Dudley

When it comes to fantastic examples of social media use, West Midlands Fire Service (WMFS) are right up there. Here are 5 reasons why I think they are so brilliant.

1. They use photographs really effectively

If you scroll through WMFS Facebook Page or twitter account (@westmidsfire) you’ll see lots and lots of photos. Some are from incidents as the service responds to them. Some are from events and activities with the public. Some are safety advice and warnings. Others show you the day to day life of people who work for the fire service. And many of them are also shared on Instagram, a platform dedicated to photo and video content. I’m in awe of how smoothly West Midlands Fire Service work across platforms with great photo content.

2. They use mentions on twitter to inform and increase awareness

I thought these friendly replies to mentions during a conference in Dudley were just brilliant.

 3…

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