Recognising and rewarding the work of volunteers – thanks @bh_cw @NCVOVolunteers #wiseupwednesdays #volunteersweek

Volunteer Centres know a thing or two about recognising volunteers and they are always keen to share their knowledge and expertise.  This excellent guidance is taken from Volunteer Centre Brighton’s Volunteering Good Practice Guide: 

  • Remember a volunteer’s name, and use it when you greet them
  • Don’t forget to say ‘thank you’
  • Be interested in their personal lives and problems
  • Celebrate major achievements – perhaps with an award ceremony to which you invite prominent local people
  • Ensure they have a way of taking part in the decision making processes
  • Ask them to make presentations at meetings
  • Offer training and progression
  • Bring food to volunteers meetings
  • Nominate them for community awards
  • Mention volunteers input at meetings, in the Annual Report, in your newsletter on your website
  • Remember their birthdays and send them a card
  • If they need equipment to carry out their role make sure it works and it is as up to date as you can afford
  • Keep a file of specific accomplishments so that you can use the facts when needed
  • Use special days – Volunteers’ Week & Make a Difference Day’ to publicise their work and time put in
  • Organise a social event, outing or party to say thank you


Key points

  • Make sure any way you choose of recognising and rewarding fits the type of achievement and the volunteer concerned – make it personal and meaningful
  • Be honest and sincere – most people can see through superficial praise
  • Be consistent and fair – don’t have different rules for different people
  • Make sure the paid staff are fully aware of how important volunteers are to your organisation and ensure they have some training in managing volunteers


Source URL:

 The Volunteering Good Practice Guide is produced by the Volunteer Centre, Brighton and Hove, a project of Impetus Web development provided by SCIP

Family Fun Day in Dudley on 17th June 2017 @DudleyCVS @WeAreBCR @DudleyNews1 @Dudley_Chron

I’m organising a Family Fun Day on Saturday 17th June at DY1 Venue in Dudley.  If you would like to come along to promote your not-for-profit group/org, particularly if you work with children and young people, I’d love to offer you a free stall.

Why come along?

  • Raise the profile of your group
  • Why not run some interactive activities
  • Sell things you’ve made or grown eg cakes, plants, to raise funds!
  • Connect with other groups
  • Find new members
  • Meet potential volunteers

We will be welcoming Dudley borough’s new Mayor and saying a heartfelt thank you to the outgoing Mayor and Mayoress, between 11:00 and 12:00 noon.

  • Fire Engine
  • Refreshments
  • Crafts and other activities

You’re not a mug are you? #chipintuesday #takethechallenge

17-4-25The world’s your saucer!

Sharing a cuppa is a great way to socialise, so why not make some time in your week to have a cup of tea with an elderly neighbour who may live on their own. Social isolation is a huge issue for many people and you could be the only person they see that week!

You could also think about helping with refreshments in a social group, day centre or at a fundraiser. Serving cuppas, washing up and most importantly have a chat with the people who come to the counter.

There are other social roles involving cuppas too, such as helping at your local hospital with the tea trolley on a ward.

So why not raise a toast even if it’s only tea

OPP OF THE DAY: ‘Hands On’ Volunteer, City Can Cycle

Volunteer needed to refurbish bikes. The volunteer will be cleaning bikes, changing parts of all descriptions eg: chains, chainsets, wheels, forks, gears, paint spraying etc. Making sure the workshop is tidy at all times, talking to customers and adhering to a safe working practice.
Volunteer needs to be a minimum age of 16.

Volunteer doesn’t have to be qualified, although this would be a distinct advantage, will be trained in house
Have a good sense of humour, make tea/coffee etc.

FOR MORE INFO OR TO APPLY please contact:

Frank Price

OPP OF THE DAY: Home Support Volunteer, Beacon

Volunteers are required to provide support & assistance to clients in their own home across Stourbridge, Dudley and Wolverhampton areas.

– Provide a befriending role to clients living in their own home
– Assistance to clients with reading post, sorting correspondence, general socials and company, accessing local communities and amenities, assistance free running guide dogs etc.
– Guiding clients
– Filling in a monthly activity sheet and sending to the volunteer coordinator

– Good communication & listening skills & and a friendly approachable manner is essential as is being trustworthy and reliable
– Ability/willingness to understand the issues faced by Individuals living with sight loss
– To be non-judgemental and have the ability to treat people with respect


Becky Sinar
Email –
Contact number – 01384 440333

OPP OF THE DAY: Day Centre Volunteer, Beacon

Volunteers needed to assist the staff team in delivering a varied programme of social and leisure activities in small groups and on a one to one basis.

– Meeting and greeting clients and providing support and assistance into Beacon Centre
– Making refreshments
– Guiding clients around the centre
– Helping to set up and clear away activities
– Assisting to deliver social activities: craft, quizzes, exercise, socials, music etc. while encouraging clients to socialise
– Providing support to visually impaired clients, including those with limited mobility, and wheelchair users.
– Providing support to people with limited communication skills to enable their participation in individual and small group activities
– Assisting with fire evacuation if necessary

– Ability/willingness to understand the issues faced by individuals living with sight loss
– To be non-judgemental and have the ability to treat people with respect
– Good communication skills and an outgoing and friendly approachable manner are essential, as are reliability and a commitment to confidentiality


Becky Sinar
Email –
Contact number – 01384 440333

How to tell the world you value your volunteers @NCVOvolunteers #wiseupwednesdays #volunteersweek

loudhailerSo how can you tell the world [well at least the local area] how much you value your volunteers?

There are lots of ways you can do this and most of them are free!

  • Newsletters –  have you  got an organisational newsletter? This is a great place to tell other staff, volunteers and clients, just how wonderful your volunteers are. Add a photo and you are onto a winner!
  • Website/Blog/Twitter/Facebook/other social media – a popular way  to share what you think of your volunteers with the world [literally via the World Wide Web] is via your website or social media streams. A winsome photo is a sure fire way to get your good news shared. When I published the photos from Dudley Volunteer Awards in October, I had 1012 hits in one day on my Volunteering Counts blog! If you aren’t au-fait with the social media stuff, why not attend a free local social media surgery, where people who are will be able to talk you through it and get you up, and running in no time? Staff at Dudley CVS run these monthly in various locations around the borough.
  • Local media – newspapers, radio and TV – are a great way to show your pride in your volunteer[s]. Don’t forget to tell them why your volunteer[s] deserve recognition and hopefully this will also help raise the profile of your project or organisation. Don’t know how to write a press release? Contact your local Volunteer Centre who may well be able to help or offer you some training.
  • Awards – there may well be local or national awards you can nominate your volunteers for. Dudley Volunteer Awards are an annual event held alongside Dudley CVS’s Annual General Meeting. Local volunteers [both individuals and groups] can  be  nominated  and  recognised  at this  high  profile celebration. The winners are chosen by a panel made up of local decision makers, vcs reps and our Chairman. Other awards include the Mayor’s Civic Awards, which are another annual award scheme. Why not look on the internet for information about local schemes.
  • Queens Award – if you want to nominate a group of volunteers, why not consider this award? It’s a prestigious award and you can find out more by visiting the Queens Award website.