Missed opportunities? Demonstrating our worth online

Originally posted on Dudley CVS blog:

Photo credit: mkhmarketing / Foter / CC BY Photo credit: mkhmarketing / Foter / CC BY

A study published by Lloyds Bank has reported that more than half of charities lack ‘basic digital skills’, especially compared with small business. You can read the full report here.

The study particularly focuses on the lack of understanding about how a web presence can increase donations and other forms of finance, but it also chimes with one of Dudley CVS’s priorities for the forthcoming year and one of the key findings of our recent state of the sector survey –  voluntary and community organisations would like some support with telling their stories online.

Being able to demonstrate your impact online, at a time when organisations cannot solely rely on grant-funding alone to survive, might expose your organisation to new sponsors, supporters, crowd-funders, investors, donors, businesses looking to fulfil their corporate social responsibility principles. But the reasons may not be purely financial. Having a web…

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Share your volunteer celebrations with us #volunteersweek

8884200_origWith Volunteers Week just two months away, I thought I would share this inspirational quote from Winston Churchill, to get you thinking about how to celebrate your volunteers.

I will be putting out some scheduled posts to get you thinking about ways to show your volunteers just how much you value them.

To kick start this, I’m going to be sharing some posts about what volunteers want from their volunteering, which have been gathered from volunteers’ feedback, along with organisations whose retention rates are very high, as they really look after their volunteers.

Here’s to a celebrating those amazing individuals who change lives every day for the better!

OPP OF THE DAY – Cash desk/Telephones Customer Service Volunteer, British Heart Foundation Shop (Castle Street) Furniture & Electrical

As the first point of contact for many of our customers, this is a vital role supporting our fight for British-Heart-Foundationevery heartbeat.

– Do you have a way with words?
– Can you spare some time to help our customers to arrange collections and answer their queries?
– If you have a pleasant telephone manner then this could be the role for you
– This is a fun, varied and interesting role to support our fight for every heartbeat

What type of tasks might I get involved in?

– Managing the answer phone effectively and returning calls left out of hours
– Dealing with customers queries
– Thanking our customers for their donations
– Arranging collections of donated items
– Assisting with directions to the shop
– Introducing Gift Aid

Our commitment to you:
Volunteers play a vital role in the success and growth of th BHF Retail Division. We value our volunteers. We are committed to giving all our volunteers a rewarding and enjoyable experience in return for the essential support they give to us.

There are many organisations that need support from volunteers, but we aim to set ourselves apart as the ‘First Choice’ for volunteers by following the values and principles detailed below:

F - Feel valued by the BHF
I -Information about how the money is spent
R – Recognition for your work
S – Shops that are pleasant to work in
T – Training to improve your skills

C – Communication through newsletters and meetings
H – Help and support provided by your Manager
O – Opportunities to see the results of your work
I – Included in social events
C – Choice of role to suit your skills
E – Every volunteer makes a difference

FOR MORE INFO OR TO APPLY please contact:

Debbie Priest
Tel: 01384 257604
Email: d22@bhf.org.uk

Volunteers Week is coming. How will you celebrate and recognise your volunteers? #volunteersweek

Volunteers-Week-web-LogoVolunteers’ Week is an annual event which takes place on 1-7 June. It celebrates the contribution made by millions of volunteers across the UK.

From showcasing the different volunteering roles on offer, taster sessions and team challenges with new partners, to volunteer recruitment events, awards ceremonies and launching new volunteering campaigns, events take place throughout the country.

Everyone is invited to join this national celebration of volunteers and volunteering, it’s up to you to decide exactly how you join in.

So how are you going to celebrate and recognise your volunteers? Are you holding a formal event, or just inviting them in for tea and cakes. It doesn’t matter how you do it, so long as you show you value what they do for you.

Here at the Volunteer Centre, we’d love to hear what you are doing to celebrate and maybe share some photos, so please drop us an email or include us in your Tweets @Dudleyvols

Dudley Volunteer Awards 2015 #dva15 blog launches today!

As we count down to launching this year’s Awards on 1st June 2015, I am delighted to be launching our new blog for this year’s Volunteer Awards. We will, of course, be sharing everything with you as we go along and prepare for what we hope, will be the best Volunteer Awards ever!

Soon I will start populating the site and if you want to see who was recognised last year, and see the event photos, why not visit last year’s blog page?



OPP OF THE DAY – Trustee Vacancy, Trailblazers Mentoring Ltd.

We are looking to move the work of Trailblazers further forward by expanding. In order to achieveTrailblazers this growth, we are seeking two or three new volunteer trustees to join our dynamic board. We are particularly interested to hear from current or retired business leaders with financial, HR or communications backgrounds. Knowledge of the Criminal Justice System required.

Knowledge of Criminal Justice System
Financial, HR or media experience.

FOR MORE INFO OR TO APPLY please contact:

Sarah Brampton
Tel: 01296 444105
Email: sarah.brampton@trailblazersmentoring.org.uk (please send a cover letter and CV)
Website: www.trailblazersmentoring.org.uk