To be a member of an interview panel (volunteer plus 2 other members of staff) to interview applicants for Dudley Council Apprenticeship Academy.
We are looking to take apprentices onto the scheme 3 times per year. The apprentice applicants will be interviewed to assess their suitablility for the scheme and members of the panel will be required to ask questions of the applicants, make notes of their responses and then in consultation with the other panel members decide on whether to offer the applicant an opportunity to join the scheme. Interview dates are anticipated to be held quarterly over 1-2 days.
Good communication skills, team player, telephone communication skills, flexible, not judgemental of people, confidentiality, IT skills, previous interview experience desirable however training will be given. Commitment to undertake recruitment and selection training.
FOR MORE INFO OR TO APPLY please contact:
Principal HR Officer
Tel: 01384 817217
This excellent guidance is taken from Volunteer Centre Brighton’s Volunteering Good Practice Guide:
- Remember a volunteer’s name, and use it when you greet them
- Don’t forget to say ‘thank you’
- Be interested in their personal lives and problems
- Celebrate major achievements – perhaps with an award ceremony to which you invite prominent local people
- Ensure they have a way of taking part in the decision making processes
- Ask them to make presentations at meetings
- Offer training and progression
- Bring food to volunteers meetings
- Nominate them for community awards
- Mention volunteers input at meetings, in the Annual Report, in your newsletter on your website
- Remember their birthdays and send them a card
- If they need equipment to carry out their role make sure it works and it is as up to date as you can afford
- Keep a file of specific accomplishments so that you can use the facts when needed
- Use special days – Volunteers’ Week & Make a Difference Day’ to publicise their work and time put in
- Organise a social event, outing or party to say thank you
- Make sure any way you choose of recognising and rewarding fits the type of achievement and the volunteer concerned – make it personal and meaningful
- Be honest and sincere – most people can see through superficial praise
- Be consistent and fair – don’t have different rules for different people
- Make sure the paid staff are fully aware of how important volunteers are to your organisation and ensure they have some training in managing volunteers
The Volunteering Good Practice Guide is produced by the Volunteer Centre, Brighton and Hove, a project of Impetus Web development provided by SCIP
Dudley borough charities, voluntary organisations and social enterprises will have the chance to get free guidance from Dudley CVS, ask questions or share experiences on a range of topics including:
Starting and developing an organisation
- Legal structures and compliance
- Asset transfer and development
- Policies and procedures
- Funding and fundraising
- Finance and accounting
- Marketing and communications
- Planning and monitoring
The event will be staffed by at least 2 members of staff who support organisations on all of these topics on a daily basis. You will have the opportunity to book follow-up one-to-one sessions if you would like more time and further support.
Alternatively, you can receive virtual support by contacting us in a number of ways:
Facebook – facebook.com/CVSDudley
Twitter – @dudleyCVS
Blog – www.dudleycvsblog.com
Phone – 01384 573381
Volunteers’ Week is an annual event which takes place on 1-7 June. It celebrates the contribution made by millions of volunteers across the UK.
From showcasing the different volunteering roles on offer, taster sessions and team challenges with new partners, to volunteer recruitment events, awards ceremonies and launching new volunteering campaigns, events take place throughout the country.
Everyone is invited to join this national celebration of volunteers and volunteering, it’s up to you to decide exactly how you join in.
We have a busy week planned and don’t forget if you are holding any special events for your volunteers to celebrate their contribution, we have free Valued Volunteer certificates available. Just contact Dale on 01384 573381 or firstname.lastname@example.org and you can arrange to collect some from our office.
1st June – Launch of Dudley Volunteer Awards 2015
Why not see what’s happening and get some inspiration to help you nominate? Visit this year’s Awards blog and sign up to keep updated https://dva2015.wordpress.com/
4th June – Volunteers Quiz Night
Our annual battle for the Volunteering Brains of Dudley borough. Who will take the trophy this year?
5th June – Volunteering Champion Event
As the Mayor of Dudley holds the title of Volunteering Champion, we hold an annual celebration to thank the outgoing Mayor for their support over the year and welcome the new Mayor into the role. We tour the borough visiting local organisations and projects, meeting the volunteers who support local communities.
6th June – Family Fun Day
We are celebrating the end of Volunteers Week and the start of Carers Week with a Family Fun Day, from 10 am to 3 pm at Stafford Street Day Centre, Dudley. Why not come along to celebrate with us and join in the fun?
– Greeting customers who enter the shop
– Be involved in stock control and management
– Assisting shoppers to find the goods and products they are looking for
– Being responsible for processing cash and card payments
– Stocking shelves with merchandise
– Answering queries from customers
– Reporting discrepancies and problems to the supervisor
– Giving advice and guidance on product selection to customers
– Balancing cash registers with receipts
– Dealing with customer refunds
– Ensuring the store is clean and tidy at all times
– Responsible dealing with customer complaints
– Attaching price tags to merchandise on the shop floor
– Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
– Receiving and storing the delivery of stock
– Keeping up to date with special promotions and putting up displays
– Banking the days takings in accordance with the cash handling procedure
– Maintaining contact with the re-use coordinator to maintain stock levels and to book in deliveries
– Day to day supervision of furniture retail assistants
– Good communication skills
– Some supervisory experience would be helpful
– Organisational skills
– Works well in diverse communities
– Likes helping people
– Wants to learn new skills
FOR MORE INFO OR TO APPLY please contact:
Tel: 0121 500 2044