Dudley Self Management Programme require a Volunteer Assessor

Description:Self Management
To become a volunteer assessor you must be an accredited tutor and have mentored a newly trained tutor on a number of courses.
You will conduct assessments (for non-accredited self-management tutors) and monitoring (for accredited tutors visits to assess the standard of delivery, and work within the stepping stones to qualify framework. For more information on SS2Q please follow the link to the following website: http://qismet.org.uk/certifications/ss2q-certifcation/.

Duties and Responsibilities in addition to those already listed:

- Be an accredited and experienced tutor, including mentoring newly qualified tutors
– Conduct a minimum of 4 assessments per year for a minimum of 3 years
– Responsible assessing the quality of delivery
– Provide clear and concise assessment feedback
– Responsible for accrediting and monitoring deliverers line with SS2Q
– Return complete written assessment feedback within 10 days from assessment visit.
– Ability to build on feedback – as quality of assessment paperwork will be monitored on a quarterly basis to ensure that standards are maintained. Any concerns raised will be followed up with the individual assessor.
– To be custodians of the Stanford licence agreement and UK training and support framework
– Represent the values and principles of lay self-management
– Assist manager and lead trainers with the running of supervision days for tutors if necessary
– Support organisations to develop high quality lay led self-management programmes
– To be responsible for ensuring that they keep abreast of current issues in relation to self-management
– Support the process for increasing capacity to deliver lay led self-management

All volunteers must adhere to the following:

- Over 18 years of age
– Effective communication skills and interpersonal skills
– Patient, friendly, genuine and approachable
– Reliable, good time keeping
– The ability to accept and build on feedback from others
– Adaptable to working with different people
– Basic numeracy and literacy skills
– Committed to equal opportunities and values diversity
– Able to use own initiative
– Encouraging and motivational
– Work in partnership with other volunteer tutors
– Smart in appearance
– Maintain confidentiality and uphold data protection of personal details
– Give feedback to Self Management Programme suggesting good practice and improvements
– Willingness to travel within the Dudley borough
– Complete records as required
– Submit expense sheet in a timely manner, providing receipts for purpose of reimbursement of expenses (i.e. car parkin, itemised telephone bill, mileage)
– Adhere at all times to the Volunteer Policy and Volunteer Handbook
– Carry out the voluntary role under the supervision of the Self Management Programme Manager and Co-ordinator.
– Attend regular support and supervision sessions. Meeting with Volunteer Co-ordinator

FOR MORE INFO OR TO APPLY please contact:

Sarah Westwood
Self Management Programme Co-ordinator
Telephone: 01384 816437
Email: Sarah.Westwood@dudley.gov.uk
Website: dudleyselfmanagement.org

Selection and Screening of Volunteers


Depending on the nature of your organisation, information, application forms etc can either be sent beforehand, or the interviewer can complete application/registration forms during the interview.   Some organisations may require that informal and formal interviews take place.  Other pre-selection ideas may include regular open days, videos, slide shows, presentations or tours of your premises.  Why not consider involving existing volunteers when new volunteers come along to your organisation?  Perhaps they could take part in any events and chat to prospective volunteers about their voluntary experience.

It is recommended as good practice, from a health & safety and lone working point of view, that there should always be two interviewers, rather than interviewing a potential volunteer alone.

Who will deal with enquiries? 

It is always best to ensure that any members of staff or volunteers who may be taking enquiries from potential volunteers, have adequate information about the voluntary roles available and note any relevant information down, to enable information to be sent on to the applicants.

Application Forms

Application forms should be simple, easy to read and understand.  Keep them as brief as possible, as lengthy forms can deter potential volunteers who do not feel comfortable with writing and may not have English as their first language.  If you are unsure about what to include in application forms, it may be helpful to contact another organisation or ask your local Volunteer Centre to source sample forms for you.

Before the Interview

  • Respond quickly to a volunteer’s request for an interview.
  • Send out information about the organisation.
  • Give the volunteer a reasonable amount of notice of the appointment, in case they have to arrange a lift or arrange time off work.
  • Be as flexible as possible about time, date, venue e.g. does the volunteer have a disability which may make it difficult for them to climb stairs, or needs wheelchair access.
  • Give clear directions to the interview venue; it may be helpful to include a map.

for more guidance, why not read our Guidelines on Managing Volunteers

Headway Black Country requires a Rehab Support Art Voluteer

Commitment: 2.5 hours a week for six months.Headway Black Country
Responsible to: Day Services and Volunteer Co-ordinator.
Role Summary:
Working alongside the Learning Coordinator (art tutor) you will provide support to clients in a group setting and on an individual basis as well as assisting staff to deliver creative art rehabilitation sessions.

Main tasks and responsibilities:
1. To work alongside the learning Co-ordinator (art tutor) and be a part of delivering rehabilitation sessions to clients in both a group setting and individually.
2. To help staff set up before, and tidy up after each session.
3. To support clients in completing activities, prompting, guiding and encouraging them.
4. To observe clients and provide feedback to staff on their activities and progress.
5. To help with making and serving refreshments.
6. To support clients with their eating and drinking.
7. To drive clients to and from locations as part of their activities (if you are willing and able)
8.To comply with and reasonable instruction given by a member of staff as part of the day-to-day running of Headway.
9. To participate in regular supervision with the Day Services & Volunteer Co-ordinator.
10. To comply with headway Black Country’s policies andprocedures. This includes presenting yourself in a professional manner, maintaining client confidentiality and working in a way that keeps Headway a safe and healthy enivironment.

1. It is essential you have a general knowledge of arts & crafts, drawing and painting (acrylic, water colour).
2. Some experience as a professional artist and / or art education would be desirable but not essential.
3. You are able to communicate effectively with adults who have a physical disability.

FOR MORE INFO OR TO APPLY please contact:

Ben Newton
Day Services & Volunteer Coordinator
Tel: 01384 869961
E-mail: ben@headwayblackcountry.co.uk

Can you help the Y Project?

The Y Project has been lucky enough to be entered into the Express and Star “Cash for the Community” appeal.  The Y Project helps disadvantaged young people towards independence and employment.  A cash injection from this appeal would be great and would mean we could continue with the work we do with young people.  We currently offer work experience placements and work with groups to put on activities in the community.  Any money received would go towards our project to provide meals and a social afternoon for the OAPs of the local area in Brierley Hill.

All you need to do is collect the tokens that are in the Express and Star each evening.  If you would like to drop them off at our cafe then you could grab yourself a free cuppa too!

The cafe is at Silver End Cafe, Brettell Lane Ind Estate, Brettell Lane Brierley Hill (opposite the Wellington Pub).


A year of… Celebrating how we’ve supported the sector 2013-14

Dudley CVS Volunteer Centre:

Why not have a look at our new style Annual Report. We’d love your feedback

Originally posted on Dudley CVS blog:

It’s a busy and exciting time here at Dudley CVS as we’re gearing up for our AGM and Volunteer Awards, which will be held on Thursday evening. Within all this preparation and planning, we’ve been working on a new style of annual report that celebrates what we’ve been doing to support our sector and the wonderful people within it and we’re so happy to share it now.

View original 271 more words

How can I recruit volunteers?

recruitSocial Media

The growth of social media such as Twitter, Facebook and blogs, means that these are potential tools to reach out to new volunteers. If you don’t know much about social media or want to learn how to use the tools, Dudley CVS runs a number of free social media surgeries, which you can attend to develop your skills in this area.

Local Advertising

Many supermarkets have community notice boards as do Churches, Mosques, Temples, Community Centres, Schools and Leisure Centres, Libraries, Newsagents, corner shops and garages.  Ensure that it is a clean poster (change regularly if dog-eared or covered in graffiti) with up to date information on it.

Notice boards are very useful if you want local volunteers.  They may be a rich source for one-off events like fun-runs or fetes.  Remember to have interesting posters etc., and remove them when they are outdated.   If possible put a sign outside your own organisation or in your shop window, saying what kind of role(s) you are currently seeking volunteers for.

Local Newspapers

Local newspapers are approachable, sometimes free and helpful, particularly if your volunteer needs could link to something that is photogenic and of local interest.

Press Releases

Producing press releases and building links with the media has spin-offs for your work.  Often press releases are free of charge however, some organisations e.g. the Guardian (cheap volunteer ads on Wednesdays) may charge.

With a press release, keep the message simple.  Get someone who is not too involved to check your promotional literature, to check it is clear and free of jargon.

Remember: The most effective way to attract more volunteers is through word of mouth.  Volunteers tell other volunteers about their roles and this often encourages family, friends and colleagues to come forward to volunteer.   Through supporting and valuing your current volunteers you could ultimately attract more volunteers.

Places to Advertise for Volunteers

As mentioned research indicates that most volunteers will come by word of mouth however, below is listed a range of outlets/organisations, which may also complement the services you provide:

  • Local Schools, Student Community Action Groups at Colleges
  • Community Centres, Youth Clubs/Centres and Tenants Halls
  • Pre-retirement courses and links with local businesses
  • Clinics, Doctors Surgeries, Dentists and Opticians
  • Job Centres, Job Clubs, Rehabilitation Centres etc
  • Lions Rotary Club etc
  • Churches, Gurdwaras, Mosques, Temples etc
  • Libraries, Borough Council Offices, Hospitals, Police & Fires Stations
  • Specialist Organisations, self-help groups and professional agencies in your area of work
  • Post Offices, Garages, Supermarkets and Corner Shops
  • Sporting and Leisure Clubs
  • Advice and information organisations like the CAB.
  • Local Radio & TV e.g. the Community Channel
  • Talks to specialist/relevant audiences, religious groups, schools and colleges, youth clubs/organisations
  • Exhibitions either static in a library or shop, or mobile for a school or club
  • Leaflets, which can be for wide circulation or customised for different audiences
  • Open days at your centre or project
  • Devise a fancy dress or other promotional stunt
  • Distribution of leaflets to promote your organisations and for the recruitment of volunteers